Workshop ID:
MWS-07
Length: Half Day
Audience Rating: n Intermediate
Facilitator: Keith Batie & Peter Kropf
Company: Gembutsu Consulting
Topic:

What roles do senior managers and other functional departments play in supporting a lean organization?
Your company has taken the first step towards lean manufacturing: completing kaizen events on the shop floor. But what about the rest of the organization? What changes can other functional areas expect as a result of the shop floor adopting the tools and philosophies of the Toyota Production System?

Workshop Description:

After companies adopt lean manufacturing practices on the shop floor, many find that it becomes increasingly difficult to achieve and sustain these improvements. Lean practitioners find that after satisfactory initial success, the new production system seems to have become sluggish as continuous improvement roadblocks present themselves in increasing numbers. Quite often, this happens when non-production departments fail to fully support the changing requirements of a lean shop floor. Often the managers of these departments find themselves frustrated because they do not understand how to support the new lean enterprise. Their goals and objective are not aligned with a lean production environment.

The ability to accomplish a total enterprise alignment is often the difference between “doing” and “becoming” lean. The former limits success to the shop floor, while the latter includes waste elimination in every functional area of the company. Only with the integration of lean into all departments will a company achieve sustainable results.

This half-day workshop addresses the frequent challenges that many companies face after 1 -2 years of adopting a kaizen philosophy. The discussion will focus specifically on non-production functions, including:

Business Owners / Upper Management / Senior Managers: What are the new requirements and expectations of senior managers in a lean organization? How do leadership requirements change with the adoption of a lean philosophy?

  • Supply Chain Management (including transportation, strategic sourcing and tactical planning): What are the requirements for purchasing as flow is pursued? How do pull systems affect tactical planning? How will transportation be affected by a level loaded schedule? What effects will a built-in-quality philosophy have on the receiving dock and the picking process in the warehouse?
  • Human Resources Management: How do hiring practices, attendance policies and recruitment objective change within a lean environment? What is expected of human resources managers to support this change?
  • The Quality Organization: ISO versus lean. Six Sigma versus lean. How can the quality department compliment a lean policy deployment? What are the changes expected of quality managers?

We will kick off the workshop by reviewing the principles of the Toyota Production System, clearly separating the tools from the philosophy. Our focus will then be directed towards applying these principles to the non-production areas listed above.

Specific Learning Objectives:

Upon completion of this interactive simulation, participants will learn:

  • Separate the tools and philosophies of the Toyota Production System.
  • Understand the requirements that a lean journey will have on the organization as a whole.
  • Explore the difference between “doing” lean on the shop floor and “becoming” lean as the policy is deployed throughout the entire organization.

Speaker
Biography:

Keith Batie

Keith Batie has over 20 years experience in manufacturing in both the food processing and heavy equipment manufacturing industries. This experience includes ten years of operations management responsibility for two +$300 million manufacturing plants for Genie Industries (now a division of Terex) in the Seattle, Washington area. Keith received his TPS/lean training from the Shingijutsu consultants, working directly with Sensei Nakao and Sensei Iwata. Keith has led hundreds of kaizen events in North America and Japan.

Peter Kropf

Peter Kropf has 10 year experience in supply chain and materials management with two fortune 500 manufacturers (Ingersoll-Rand and Brunswick) that implemented the Toyota Production System / lean manufacturing. He holds an MBA in Supply Chain Management from Syracuse University in New York. Additionally, Peter has extensive international work experience outside of North America, including France, Germany and Switzerland.